Privacy Policy

Donatello's: The Urban Trattoria ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our online services, or interact with us in our restaurant.

What Information We Collect

We may collect personal information that you provide to us directly, such as when you:

Make a reservation
Place an online order
Sign up for our newsletter or loyalty program
Contact us through our website or social media
Participate in a survey or promotion

This information may include your name, email address, phone number, and payment details.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and the pages you view. This helps us improve our website and provide a better experience for you.

How We Use Your Information

We use the information we collect for the following purposes:

To process your reservations and online orders
To communicate with you about your orders, reservations, and promotions
To improve our services and your dining experience
To send you marketing and promotional materials (you can opt out at any time)
To respond to your questions and requests
To prevent fraud and ensure the security of our services

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us with our business operations, such as:

Payment processors
Online reservation systems
Marketing and analytics services

These third-party providers are only given the information they need to perform their specific services and are required to protect your data. We may also disclose your information if required by law or to protect our rights and safety.

Your Choices and Rights

You have the right to:

Opt-out of marketing communications: You can unsubscribe from our email list at any time by clicking the "unsubscribe" link in our emails.
Access and update your information: You can contact us to review or update your personal information.
Request deletion of your information: You can ask us to delete your personal data, subject to legal and contractual requirements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.